Industrial Springs - Aurora Springs

Monday 06 February, 2012

Shipping & Returns

Shipping Fees and Policies

Shipping fees calculated during the checkout process are based solely on weight and as such are only an indication, no account is made for the delivery destination. Once your order has been received an accurate cost will be calculated based on the weight, dimensions and the destination of your order, if there is a difference to the price quoted during the checkout process we will contact you via email before processing your order and will not proceed with the order unless instructed to. To calculate your estimated shipping fees, please add your items into your shopping cart, select your shipping method, proceed to checkout and you will be given your estimated shipping fee prior to your order being placed. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing you.

Industrial Engineers & Spring Makers (Sales) Pty. Ltd. will always make every attempt possible to deliver product (s) ordered on time. Industrial Engineers & Spring Makers (Sales) Pty. Ltd. is not responsible for any delays that may be caused by affiliated shipping carriers. Industrial Engineers & Spring Makers (Sales) Pty. Ltd. bears no responsibility for delays as a result of: Weather storms, Employee Strikes or any other complications Caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment.

Return Policy/Procedures

All returns are subject to a minimum restocking fee of 5% of the total transaction charge. Returns are processed in the order in which they are received. All returns must include all merchandise or services sold under the same part number.

If you have any further questions regarding the content of these shipping and returns policies please contact us directly at online.sales@industrialsprings.com.au